In This Article:

    Donations

    In This Article:

      Donations

      Viewing Donations

      To view a list of all donations that your organization has collected, you have a couple of roads to the same destination.  You can either navigate your mouse pointer to the "Donations" tab or if you're already in the "Fundraising" tab, click the "Donations" tab at the top.  "Fundraising" will default to the "Donations" view when clicked, as well:

       

      In this section you will find a list of all successful, failed, cancelled, and refunded donations. Use the search bar in the upper right hand corner to limit your results if you are looking or a specific transaction.

      To view further details on a transaction just click on it from the available list.  This will move you to the donation's details screen.

      This will take you to a screen with further details on the transaction, such as the the page it came from and the supporter who made the donation.  The left side of the details page looks like this:

      The right side looks like this:

      Below the top section of the donor's details is the full list of transactions to date.  This gives you such information as the payment gateway used, the date and time of the transaction, the PNREF number, and it's status.

      You also have the ability to refund transactions from this screen by clicking on the dollar sign in the counterclockwise arrows:

      You'll have the option to back out if you decide against refunding that transaction at the last minute.  THE DONATION REFUND CANNOT BE UNDONE!

      If the transaction was a recurring payment, you can also cancel the recurring payment from this section.

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