CardPointe at a Glance
Authorize, capture, void, and refund transactions from your desktop computer. View full lifecycle reports in real-time. Seamlessly manage multiple merchant accounts and/or locations. Every transaction that is processed in your Salsa Merchant Services account (powered by Cardpointe) is protected using data encryption and tokenization that transfers incoming credit card data to a secure vault, encrypts it, and assigns it a token.
The CardPointe web application offers an intuitive user interface for complete control of your account.
The CardPointe interface contains the following pages:
- Dashboard - Displays transaction activity, recent funding events, funding trends, and notifications.
- My Account - View your Merchant Accounts, add products, services and hardware, and manage PCI compliance.
- Reporting - Access transactions, gateway batches, funding events, chargebacks and statement archive.
- Virtual Terminal - Use the Virtual Terminal to perform card-present and card-not-present transactions that you may not want to enter directly into Salsa CRM or for retail situations like t-shirt sales at an event (as virtual terminal transactions do not sync to Salsa CRM).
- Catalog - Create and manage your product catalog for use with the CardPointe Mobile app.
- Marketplace - Shop for CardPointe terminals and card reader devices, eCommerce solutions, integrated POS solutions, and more. Only some products on the Marketplace are compatible with Salsa CRM only.
- Administration - Manage users, configure the Virtual Terminal, customize receipts, define batch times, and more.
- Support - Contact Salsa Support directly for first-tier help.
CardPointe supports the following web browsers:
- Chrome 51.0 and above
- Firefox 32.0.2 and above
- Internet Explorer 11 and above
- Safari 9.1.1 and above
Next Step: Merchant Account Site Registration