NOTE: this article applies to Salsa Classic only and does not apply to Salsa CRM or Engage customers.
Here are some steps that you can use to allow your donors to accept PayPal donations.
Before you start...
The only requirement is that your organization has a PayFlow Pro gateway. If you don't have a PayFlow Pro gateway, then you can
- Click here to learn more about Salsa's support for Payflow Pro, or
- Click here to see PayPal's documentation about adding a button to your page.
Payflow Pro configuration
Enable "Express Checkout" in your Payflow Pro account. Please contact Payflow Pro directly if you need help with that.
Merchant gateway configuration
Enabled "Express Checkout" in your Payflow Pro merchant gateway. Please send mail to firstname.lastname@example.org if you need help.
On the donation page
Your donors can make PayPal donations by choosing PayPal from the list of credit card types.
Your donor will be taken to the PayPal website when they click the submit button. The donation will then appear in your list of donations.
The credit card information still shows when a donor chooses to pay with PayPal. That can be confusing for donors, right? We've asked our developers to hide the credit card information in a future release. We've also created a workaround so that donors that choose PayPal won't see the credit card information. Please click here to see that workaround.
If you have any questions, then please gather this information.
chapter_KEYif you are in a chapter
donate_page_KEYor URL of a donation page where the PayPal donations are not working
- A screenshot of the page, if possible.
Send this information to email@example.com and we'll be glad to help.