In This Article:

    Passing donation transaction fees along to the donor

    In This Article:

      We're often asked how to offer the option for passing donation transaction fees along to the donor.  This isn't a feature built-in with Salsa, primarily because we do not actually charge/store the fees.  Those are entirely handled by the merchant gateway which processes the transaction.

      More on merchant gateways (including some fee information, to the best of our knowledge):

      https://help.salsalabs.com/hc/en-us/articles/223343787-Select-a-Gateway-Processor-and-Merchant-Account

      That said, if you know your transaction fees, you could add new amounts to the donation page that represent the donation + relevant fee percentage.  Again, this isn't something built-in/calculated by Salsa and would by your responsibility to maintain as a separate donation option.

      Was this article helpful?
      0 out of 0 found this helpful
      Have more questions? Submit a request

      Comments

      0 comments

      Article is closed for comments.