In This Article:

    This email cannot be converted to use statistics because...

    In This Article:

      Trying to save an auto-response and seeing this error?

      "This email cannot be converted to use statistics because..."

      This usually-large, sometimes ominous-looking, message is actually just a warning.  These warnings pop up when using certain merge fields that do not convert over to streaming emails. The warnings are just notifying you that the auto-response cannot be converted to a streaming email since it is using merge fields that are not supported by streaming emails.

      Here is an article that explains streaming emails in more detail:

      https://help.salsalabs.com/hc/en-us/articles/223341127-Streaming-Emails

      If your goal isn't currently to create a streaming email (as detailed in the above article) and you're just doing something like creating a donation auto-response, then you can just ignore the big warning.  Your auto-response will work just as you expect.

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