- This article is for Salsa Classic clients.
- This article is not applicable for Salsa Engage clients.
- This article is not applicable for Salsa CRM clients.
If you have questions about which product you're using, please send mail to firstname.lastname@example.org. We'll be glad to help.
When to use it
Salsa Classic clients can have chapters that operate as semi-autonomous Salsa Classic instances. Each of these chapters is assigned a "chapter_KEY" alsa support agents need both the organization key and the chapter key in order to help with any questions.
How to get there
If you are using the current version of the user interface, then the chapter key can be found by clicking on the silhouette at the top of the page.
Clicking the silhouette will pop down a dialog. The organization can be found next to the "c:" in the popdown.
If you are using the older version of the user interface, then your organization key can be found at the bottom of any Salsa HQ page next to your organization's name.