FAQ: How Do I Manage Dedication Donations From Engage?

With Engage, we provide you with a form field that allows your supporters to make a tribute donation, that is a donation in honor or in-memoriam of someone.

If you wish to manage that data in the CRM, you can address those donations in the Unresolved Dedication queue.

This is located under the Manage > Finances > Unresolved Dedications menu.  If there are records to address, there will be a citation for you to review them:

Once you access this page you will be prompted to search for the constituent that matches that dedication:

You may either create a constituent record for the person who had the donation made in their name or choose not to create a record.