In This Article:

    Configure your campaign manager credentials to delete supporters

    In This Article:

      The ability to delete supporters in Salsa Classic is a configurable option, even if you are a Super Admin.   Salsa does that so that campaign managers cannot accidentally do damage to the supporter database. 

      Configuration

      If you are not a Super Admin, then you'll need to get in touch with a Super Admin to make this change.

      If you are a Salsa Super Admin, then here are some steps that you can use so that you can delete supporters.

      1. Navigate to the the administrative page.
        Screenshot_at_Jul_27_09-13-03.png
        • If you are a SysAdmin for your whole organization, then choose "Campaign Managers" from the long list of options.
          Screenshot_at_Jul_27_09-16-29.png
        • If you are a SysAdmin for your chapter, then choose "Edit your Campaign Managers".
          Screenshot_at_Jul_27_09-18-04.png
      2. The list of campaign managers will appear. 
      3. Click the "Details" link beside your name.
        Screenshot_at_Jul_27_09-20-17.png
      4. The campaign manager editor window will appear.
      5. Locate the "Permissions and Roles" section.  You'll find it midway down the right-hand column.
      6. Click the checkmark for "Allow Bulk Actions". Then click the "Change Type" button.
        Screenshot_at_Jul_27_09-24-13.png
      7.   Success!  You can delete supporters now.

      Confirmation

      This setting takes effect the next time that you log in.  You can confirm that the permissions are working by creating a query.

      1. Navigate to "Query/Export" section of Supporter Management
        Screenshot_at_Jul_27_09-27-50.png
      2. Create a query that chooses supporters who have something in the First Name field.
        Screenshot_at_Jul_27_09-30-20.png
      3. Submit the query. The second page of the query workflow will appear.
      4. Scroll down until you see a large red area named "Bulk Supporter Operations".  That's where supporters can be deleted.
        Screenshot_at_Jul_27_09-32-41.png
      5. If that appears, then you've confirmed that you can delete supporters.

      Questions?  Comments?

      If you have questions or comments, then please send mail to support@salsalabs.com.  Please include your organization name.  If you're an a chapter, please provide your chapter name.  We'll be glad to help.

       

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