Each year, more than 40 million US residents change their address. Yes, 40 Million! As a result, nonprofit organizations waste valuable dollars sending mail to defunct addresses. To save you time and money, Salsa Labs offers an affordable solution to assist with your direct mail success: National Change of Address (NCOA). National Change of Address service for US addresses can increase mail deliverability and keep you in compliance with US Postal Service (USPS) discounted postage regulations. NCOA verification also standardizes addresses to adhere to USPS standard formatting for bulk shipping.
Run quarterly, the NCOA process compares your address data in your Salsa CRM to the millions of change of address cards submitted to the U.S. Postal Service. If the constituent has moved, the service updates their address. Once enabled, you’ll be able to view scheduled NCOA runs and results for past runs. You’ll also be able to download a report to use at the post office for discounted postage.
To receive a quote for the quarterly NCOA service, please email firstname.lastname@example.org. You will receive a quote within 24 hours of submitting your request.
More details about the NCOA service can be found in the CRM section of our Knowledgebase.
Note: Salsa integrates with our partner, MelissaDATA, who is licensed to deliver data maintained by the USPS, using a secure, automated integration to check your address data against that national database, updating records where appropriate.