Once you have created a user profile on a constituent record, you cannot delete that user record. If you delete the constituent record altogether, that deletes the user profile as well.

Inactive Users

User accounts that are inactive for 30 days or more become locked and no user access is possible without admin intervention. The user will see a message after their login attempt: "This account has been locked due to inactivity. Please contact your system administrator to unlock this account."

Admins will need to unlock the user account:

1. Access the constituent record you wish to modify.
2. Select the Access Control table in the Constituent Explorer menu on the left.
   
3. Save the Access Control screen (with no changes).

Remove User Access to Login

Remove the user's Selected Role. A user must have a Role in order to log in successfully to Salsa CRM. This will render the user unable to log in.

1. Access the constituent record you wish to modify.
2. Select the Access Control screen.
3. Click one of the Selected Roles in the window on the right.
4. Use the double arrow that points to the left between the Available Roles and Selected Roles windows to remove all Selected Roles.
5. Save this setting.

When a user attempts from that point forward to log in with that User ID—even if they somehow manage to get the changed password—a message displays in the browser that 'The ID "<username>" has no permissions assigned to it'.