Once you have created a user profile on a constituent record, you cannot delete that user record. If you delete the constituent record altogether, that deletes the user profile as well.

Inactive Users

User accounts that are inactive for 30 days or more become locked. The user will see a message after their login attempt: "This account has been locked due to inactivity. You will need to click the "Reset My Password" button to reset your account."

Remove User Access to Login

Remove the user's Selected Role. A user must have a Role in order to log in successfully to Salsa CRM. This will render the user unable to log in.

1. Access the constituent record you wish to modify.
2. Select the Access Control screen.
3. Click one of the Selected Roles in the window on the right.
4. Use the double arrow that points to the left between the Available Roles and Selected Roles windows to remove all Selected Roles.
5. Save this setting.

When a user attempts from that point forward to log in with that User ID—even if they somehow manage to get the changed password—a message displays in the browser that 'The ID "<username>" has no permissions assigned to it'.