As of August 1, 2018, Facebook has changed their terms of service and removed the API permissions that allow Salsa to post on a supporter or target's behalf to personal account timelines. Therefore, some functionality is no longer available.
Affected Engage Functionality
Functionality | Still Available | No Longer Available |
Targeted Actions |
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Social Promotion Tab |
Supporters can share your Form on Facebook, with the Social Share element. |
Social Promotion Targeted Action functionality has been removed. You used to be able to post your activity to Facebook for the Supporter while simultaneously submitting the Targeted Action. |
Social Posts |
Facebook permits using personal accounts to create custom audiences for lead ads and posting to Pages owned by personal accounts (for now). However, using Business Manager accounts are the best practice for non-profit organizations managing Pages, Audiences, and Ad Accounts. |
Posting directly to personal timelines. |
Engage Web Developer API |
promotionalFacebookMessage and promotionalTwitterMessage and target set options for Facebook will return () for actions executed after July 18, 2018 |
Strings and objects in the Action metadata API will remain, but just no longer be used by actions moving forward. |